Learn about your audience before they arrive at your event. Contact them prior to the event, find out what experience they have, understand what their challenges are and learn what their expectations are.
If you travel with your training/presenting, get a bag that is small enough to go in the hold on the aeroplane. There is a possibility that your baggage could get lost with all your presenting equipment in, be safe and keep it with you.
Dress for success! What you wear is your branding, it is the image that you want to project. So make sure you get it right and always look the part! You therefore need to establish what your brand is: Who are you? What's your look? What's your style? What is your image? If you are YOU then there is no competition!!
Make sure all of your equipment is working. If you are relying on the venues equipment then get there the night before and make sure that it is all working. You don't want to look disorganised or stressed before you start.
Start your presentation/training with the end in mind. If you have a particular skill that you want your participants to learn make sure you know exactly what they will be able to do by the end of the session. If you are selling at the end of your presentation, know the outcome that you want, know how you are going to get the results that you want.
The format of your presentation must be...Intro - Tell them what you are going to tell them. Body - Tell them. Conclusions - Tell them what you have told them. It sounds obvious but many leave out the conclusions.
Have an abundant attitude with your delegates, over deliver every time! Tell them what they expect to be told and then give them more with bonus sessions and bonus resources
Look after the conference hosts and they will look after you!
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How To Break Down Training Barriers Using The Power Of Team Dynamics!
Kelly James is a trainer in Front-Line Sales Techniques and she often trains complete sales teams who have worked together for a considerable length of time. They believe that they know each other’s strengths and weaknesses and sometimes this interferes with the flow of the training. Somewhat irrelevant debates and discussions arise that take up valuable training time and Kelly finds it difficult to break through these without being downright rude.
Kelly’s situation is not unusual. Even with a room full of people who have never met before you will encounter the effects of team dynamics in action. People need to find their place in the pack in order to feel comfortable and to have some control over the proceedings. As a trainer, it is essential that you understand what is going on, are able to help your delegates to recognise this too and that you take action to regulate what could be time-wasting and morale-damaging behaviour.
In his book, “Team Roles at Work” Dr R Meredith Belbin gives an insight into the roles that people adopt when they are confronted by any situation where they have to work as a group. He points out that we all have a preferred role that we like to play in the team which is unconnected with our technical skills.
For example some people take on the character of a ‘Shaper’. This person sees herself as a problem solver of the first magnitude, a dynamo of action impatient to get results, challenging others and herself sometimes in an over-optimistic way. This pressure can convert into provocation and it is not unusual for a ‘Shaper’ to be insensitive to the feelings of those around her.
If a ‘Shaper’ finds herself working in the same team as a ‘Co-ordinator’ sparks can fly. The ‘Co-ordinator’ team role is adopted a by a stable, mature and organised person, eager to lead the team in a logical way. The two styles are poles apart and the ‘Shaper’ will only see the ‘Co-ordinator’ as a manipulative person trying to steal her thunder.
In training you often hear voices of dissent. The cry “That’ll never work in my job” could just be coming from a ‘Monitor-Evaluator’. This individual sees it as their job to take a grounded view of the world. He actually plays a vital role in keeping the blue-sky thinkers firmly attached to reality.
However his apparent lack of motivation and uninspired thinking can dampen even the most buoyant discussions.
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